Professional Device Repair Technicians
The Very Best in
Technology Device Repairs
We like to say that we can fix anything with a power button, and we’ve seen it all! From smartphones that have been run over by cars, to tablets that have fallen in pools or even stubborn and slow computers/laptops that give you a hard time.
Our technicians go through an intensive training process, and we maintain an environment of constant learning, so no device is too new or too complicated.
Our mission is to “repair, refurbish, reuse, recycle” mobile phones, diverting them from landfills as e-waste. Our certified technicians can fix your device and get you on your way the same day in most cases.
When you return your device to us, a trained technician will diagnose the issue(s) it has and will immediately begin repairing/replacing what needs to be. Once it has been repaired we will return the device back to you in a fully insured package.
Quick & Easy Repairs
Most Repairs Returned
Within 24 Hours
We know your device is important to you, so for this reason we aim to get your device back to you within 24 hours of us receiving your device.
When you return your device to us, a trained technician will diagnose the issue(s) it has and will immediately begin repairing/replacing what needs to be. Once it has been repaired we will return the device back to you in a fully insured package.
How it Works
Our Quick & Easy 3 Stages Process
Send Us Your Device
Once you have selected a service required and have completed checkout. Securely package your device(s) in an insured box and send to the address shown in your invoice.
We’ll Get to Work
Then, once we receive your package a trained technician will begin diagnosing the issues. Once the repair has been completed your package will be mailed back to you.
Return Back to You
When all the necessery repairs/replacements have been made, we then package your device(s) in an insured package and aim to get it with you the very next day!
Don’t be afraid to ask!
Frequently Asked Questions
My Device Doesn’t Switch On
An electronic device not switching on can be the result of many things. Most commonly there is a fault with the mainboard or the battery. We can diagnose a range of issues and replace only what's needed to be.
My Touchscreen Doesn’t Work
Many touchscreens won't work if the device has been a victim to a heavy fall or if the device has previously been 'repaired' and a genuine screen wasn't used in the replacement. All our replacement parts come with a 6 month warranty.
Flushed My Phone Down the Toilet
That was a bit silly, wasn't it? Some believe putting the device in a bag of rice will solve all your problems. But this isn't true and sometimes the damage has already been done.
What Happens if You Can’t Fix My Device?
If we can't fix your device we will get in touch with you to discuss your options. We can either offer you a replacement device for a cost, or we can return the device to you and refund your service charge.
Is The Postage Insured When You Send Back My Device?
Every device that leaves our store comes with a £1,000 minimum insurance cover, so rest assured you won't be out of pocket if the worst happens. We also recommend insuring the mail to the value of your phone when you send it in for repairs.
Can I Deliver My Device in Person?
Sure you can visit our store and book your device for repair and pick up later same day.